In 2026, a confluence of forces means that most legal functions are built for a world that no longer exists.
In-house lawyers are now caught between the ‘rock’ of law firms that monetise the scarcity of expert advice - while increasing rates at 3x inflation - and AI that provides infinite advice, for free at unknown quality.
Consumers of legal services want the Holy Trinity of Professional Services fast, cost effectively and high quality. However, if they are going to give one element up – they typically choose to sacrifice quality.
To help you navigate the year ahead: Here are our predictions of what will change and how to respond.