20 September 2017
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"Six years ago when we started, we recognized the legal industry was quite an unhappy place."
"The normal legal career path is very limiting. You can either become a partner, you can go in-house and become a GC, or you can become a barrister. There's not much else."
"The unfortunate truth is that for a lot of lawyers, often the work isn't rewarding."
"Most firms are a built-in inertia and are not able, really, to change."
"As a profession, I think we need to become more agile more quickly."
"I think the biggest challenge still is the operating model from a lot of law firms who are still wedded to a lot of hourly rates.""
Your average lawyer's got their 'head down' inclined work. They can't look up and see what's happening."
"Only 27% of lawyers are engaged by the work they do. On the flip side, the average law firm's customer satisfaction is about 12%. It's just a bad bargain."
"Over the last three to five years, we've seen rapid emergence of the new law models."
"Those who get it and who are reinventing the way they go to market, are very exciting to watch."
"You don't create change by challenging the system. You create it by inventing a whole new model."
"Anything that help manage legal risk in a better way is the sort of thing I'm looking for."
"So, what we're seeing now is the use of technology to really drive efficiency, particularly in those areas where the work is low-value and low-risk."
"What I love about Plexus, as a business, is they were the first to come to me with something truly different."
"We were the first small firm in Australia to build a legal automation app. That app now has grown. So, it is the largest provider of that type of legal services in Australia."
"All lawyers are well-trained, but nothing can be more accurate than a computer."
"It's really allowed us to deliver more with less, drive efficiency and make our legal services fun to use, as well."
"I think we've saved around about 30% of the time we used to spend around lawyers' activities that we now do through technology."
"Working at a place like L'Oréal, where innovation is part of its cultural values, it means that driving legal innovation through say a company like Plexus, is really well-supported."
"Our second line of business is that we deploy our lawyers into our client's businesses to run projects or support the business through challenging periods."
"Well, I was very motivated to work for Plexus. The idea of not being in one particular location, but moving from client to client. I think it just strengthens your ability to assist the client, and also your skillset."
"People who come to us and want to work at Plexus are people who know what our vision is and are so bought into that, because it hits them on a deeper level. And, they read that statement and they go, "This is the answer to all my problems, basically, career-wise."
"So, the people who thrive here are people who believe in a better way and are innately curious to try and find that."
"But, at the same time, we're relaxed, we're fun."
"It's not just the people who are relaxed, but it's the atmosphere. It's the whole space that we work in."
"It's the first job I've ever had, especially in the legal industry, where we work as a team. It's a really nice feeling."
"We work with more than half of the largest companies in Australia, and we're adding about a new client every week. We've won awards globally. But, the thing that excites me most is that we set out with a mission and a set of beliefs of what we could do to help transform this industry. And, only now do we understand just quite how big a role that we could have in that."
"It shows lawyers that they can do a lot more than they've been bracketed into doing. Plexus is the future."
As the global economy moves faster and becomes increasingly volatile, organisations must radically evolve their operating models to more dynamically identify and respond to opportunities and threats. Plexus helps leading GCs shift their organisational design, evolve their talent competencies and digitise their functions to deliver faster, most cost-effective and more agile legal support.
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