Terms & Conditions
L’Oréal Professionnel Free Metal Detox Service Campaign - Consumer ("Conditions of Entry")
This promotion is run by the Promoter listed below with legal support for terms and conditions provided by Plexus. For any enquiries regarding the promotion, please contact the Promoter in the details below.
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- Promotional Period:
- Eligible claimants:
- How To Claim:
- Claims permitted:
- Gift Details:
- Further Terms:
Terms & Conditions created using Promotion Wizard
L’Oréal Professionnel Free Metal Detox Service Campaign - Consumer
L'Oreal Australia Pty Ltd ABN 40 004 191 673, 564 St Kilda Road, Melbourne, VIC 3004, Australia. Ph: 03 8680 0000
Start date: 20/06/22 at 09:00 am AEST
End date: 17/07/22 at close of business
Claims are only open to Australian residents.
How To Claim:
To claim a free Metal Detox service, individuals must complete the following steps during the Promotional Period:
- visit a participating salon and request a colour service; and
- while in salon and with the help of salon staff, visit the promotional website to register their claim (and provide their full name and email address as well as the name and State/Territory of the salon of service). Claimants also have the option of signing up to the L’Oréal Professionnel Australia CRM database if they wish (however, this is not a condition of claim).
It is the claimant’s responsibility to confirm with the salon at the time of booking that they are offering the free Metal Detox service. A list of participating salons can be found at https://www.lorealprofessionnel.com.au/metaldetoxfreeservices.
Claimants may claim multiple times provided each claim is submitted separately in accordance with the claim instructions above.
Number of this gift
The gift is a complimentary Metal Detox service from the participating salon.
The Metal Detox service must be taken at the same time as the qualifying colour service.
Gift with Purchase
- The claimant agrees and acknowledges that they have read these Conditions of Claim (and Schedule) and that claiming a gift in the Promotion is deemed to be acceptance of these Conditions of Claim (and Schedule). Any capitalised terms used in these Conditions of Claim have the meaning given in the Schedule, unless stated otherwise. Offer not valid in conjunction with any other offer.
- The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Claims are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the claimant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
- Valid and eligible claims will be accepted during the Promotional Period.
- No part of a gift is exchangeable, redeemable for cash or any other gift or transferable, unless otherwise specified in writing by the Promoter.
- The gift is subject to the terms and conditions of the salon provider and the provision of the gift is the sole responsibility of the salon and not the Promoter. The terms and conditions which apply to the gift at the time it is issued to the claimant will prevail over these Conditions of Claim, to the extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the salon to deliver the gift, any delay or failure relating to the gift itself or failure by the third party to meet any of its obligations in these Conditions of Claim or otherwise.
- Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Claim restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
- If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected claims, or suspend or modify a gift.
- The Promoter reserves the right, at any time, to validate and check the authenticity of claims and claimant's details (including a claimant's identity, age and place of residence). In the event that a claimant cannot provide suitable proof as required by the Promoter to validate their claim, the claimant will forfeit the gift in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible claims, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to claim a gift. Claims containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to claim a gift. The use of any automated software or any other mechanical or electronic means that allows an individual to automatically claim repeatedly is prohibited and may render all claims submitted by that individual invalid.
- The Promoter reserves the right to disqualify claims in the event of non-compliance with these Conditions of Claim. In the event that there is a dispute concerning the conduct of the Promotion or claiming a gift, the Promoter will resolve the dispute in direct consultation with the claimant. If the dispute cannot be resolved the Promoter’s decision will be final.
- The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any gift (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
- The claimant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
- Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
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