Terms & Conditions
Red Packets Promotion ("Conditions of Entry")

Promotion

Red Packets Promotion

Promoter

ALH Group ABN 68 098 212 134, Level 1, 459 Church Street, Richmond, VIC 3121, Australia, Australia.

For any inquiries regarding this Promotion, please contact the Promoter via [email protected] or on 03 9829 1000

Promotional Period

Start date: 29/01/25 at 04:00 pm AEDT (for Venue Group C); and 05:00 pm AEDT (for Venue Groups A and B)

End date: 12/02/25 at 05:59 pm AEDT (for Venue Group C); and 06:59 pm AEDT (for Venue Groups A and B)

Entry Periods

Venue Group A: Wednesdays (29/01/25, 05/02/25, 12/02/25); and Fridays (31/01/25, 07/02/25)

Venue Groups B & C: Wednesdays (29/01/25, 05/02/25, 12/02/25)

Venue Groups A and B Entry Periods start at 05:00 pm AEDT and ends at 06:59 pm AEDT on each the above-mentioned dates for those venues

Venue Group C Entry Periods start at 04:00 pm AEDT and ends at 05:59 pm AEDT on each the above-mentioned dates for that venue

Venue Groups

Venue Group A: Pritchards Hotel, Lockies Hotel, The Ranch, Smithfield Tavern, Ettamogah Hotel & Brown Jug Inn

Venue Group B: Castle Hill Tavern, Crows Nest Hotel, Chester Hill Hotel, Granville Hotel, Melton Hotel & Villawood Hotel

Venue Group C: Belfield Hotel, Billabong Hotel, Family Inn, High Flyer Hotel, Regents Park Hotel & Yagoona Tavern

each a “Participating Venue”

Eligible entrants

Entry is only open to NSW residents who are 18 years and over.

How to Enter

To enter the Promotion, the entrant must complete the following steps during the applicable Entry Period:

• visit any Participating Venue (outlined above);

• play the Electronic Gaming Machine (‘Game’) and earn either a ‘Scattered Win’ or a ‘Feature’ (based on what is required in the venue) (each a “Win”);

• notify a staff member who will verify their Win to receive an entry form (while stocks last); and
• complete the entry form with their personal details (first name, last name and phone number) and then submit it in the entry box in venue.

Entries permitted

Multiple entries permitted provided each entry is submitted separately and in accordance with the entry instructions above. There is a limit of one (1) entry form per Win.

Draws

• There will be a total of four (4) draws conducted for each daily Entry Period in each Participating Venue. There will be one (1) draw conducted every thirty (30) minutes at each Participating Venue (using barrel draw). If prizes in a draw are claimed, entries in each draw will NOT be entered into any subsequent draw(s), however, if there are unclaimed prize(s) in a draw, entries received within that period will be rolled over to the next draw (if there are any for that day). The draw times in each Venue Group are as follows:
  • Venue Groups A & B: 5:30 pm AEDT, 6:00 pm, 6:30 pm AEDT and 7:00 pm AEDT
  • Venue Group C: 4:30 pm AEDT, 5:30 pm AEDT, 5:30 pm AEDT, 6:00 pm
• The first two (2) valid entries drawn from each draw will win the opportunity to participate in the ‘Pick a Red Packet’ activity (“Activity”).
• The entrant must be present at the draw in order to be eligible for a prize.
• The draw conductor may draw additional reserve entries in case an invalid entry or entrant is drawn and/or if the entrant is not present at the draw.

Activity: For each daily Entry Period, there will be eight (8) red packets at the Participating Venue. The first drawn entrant will be asked to pick one (1) of the eight (8) red packets to reveal their prize. The next drawn entrant will then be asked to pick one (1) red packet next and so on. The last drawn entrant will be asked to come forward and collect the last red packet to reveal their prize. The prizes to be won each daily Entry Period per Venue Group are outlined below*.

Venue Group A:

• 2 red packets each containing a $188 gift card.

• 2 red packets each containing a $88 gift card.

• 2 red packets each containing a $58 gift card.

• 2 red packets each containing a $38 gift card.

Venue Group B:

• 2 red packets each containing a $88 gift card.

• 2 red packets each containing a $58 gift card.

• 2 red packets each containing a $38 gift card.

• 2 red packets each containing a $18 gift card.

Venue Group C:

• 2 red packets each containing a $88 gift card.

• 2 red packets each containing a $38 gift card.

• 2 red packets each containing a $18 gift card.

• 2 red packets each containing a $8 gift card.

*Gift cards are redeemable at the same Participating Venue of entry.

If there is any dispute as to the red packet selected by a drawn entrant, the Promoter’s decision in this regard will be final. If a drawn entrant is found to have breached any conditions in taking part in the Activity or participating in this Promotion, he/she may be disqualified by the Promoter. If a drawn entrant acts in a disorderly manner or is physically or verbally abusive or is disruptive to the peaceful implementation of the Activity, they may, at the promotional staff member’s discretion, be asked to leave and may forfeit their chance to participate in the Activity and/or their right to a prize.

Total Prize Pool per Venue Group

Venue Group A: AUD$3,720.00 per Participating Venue

Venue Group B: AUD$1,212.00 per Participating Venue

Venue Group C: AUD$912.00 per Participating Venue

Prize Conditions

• Any ancillary costs associated with redeeming a gift card are not included. Any unused balance of a gift card will not be awarded as cash. Redemption of a gift card is subject to any terms and conditions of the issuer including those specified on the gift card.
• Winners must claim their gift card at the corresponding Participating Venue (where winning entry was made) between 12 pm and 8pm AEDT/AEST (as applicable in NSW) by the time reasonably stipulated by the Promoter.

Winner notification

Winners are required to be present at the time of the draw to be eligible for the prize. Winners will be announced following the draw and will be asked to come forward to participate in the Activity (outlined above). If a winner is not able to make themselves known within four (4) minutes of being announced, the promotional staff will move on to the next reserve winner and so on. If the prize remains unclaimed, then all entries received for that draw will be entered into the next draw.

Further Conditions

1. The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.
2. The entrant will be ineligible to enter the Promotion, or to win any prize in the Promotion, if the Promoter (acting reasonably) determines that:
   1. the entrant has acted inconsistently with any law, policy, code of conduct or other similar requirement pertaining to the lawful and responsible conduct of patrons of its venues; or
   2. the entrant has been excluded from any of the Promotor’s venues by the Promoter.
3. Employees (and their immediate family members) of the Participating Venue, agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of winner/s for the Promotion, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
4. The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
5. Valid and eligible entries will be accepted during an Entry Period.
6. All reasonable attempts will be made to contact each winner.
7. If any winner chooses not to take their prize (or is unable to), or does not take or claim a prize within the time specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
8. Where entry is allowed by purchase or subscription, the cost of the product or service is no greater than the cost would be without the opportunity to participate in the Promotion.
9. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
10. The Promoter supports the responsible service of alcohol and encourages consumers to enjoy alcohol responsibly. Entrants will be refused service of alcohol or provision of an alcohol beverage if it would breach any laws, codes or policies including those of the relevant liquor licensee or the Promotor relating to the responsible service of alcohol. Legal aged consumers are advised to consider the safe drinking levels recommended in the National Health and Medical Research Council Australian Guidelines to Reduce Health Risks from Drinking Alcohol. A full version of these Guidelines is available at https://nhmrc.gov.au/about-us/publications/australian-guidelines-reduce-health-risks-drinking-alcohol. Please refer to the GL4001 'Liquor promotion guidelines' and GL4003 'Intoxication guidelines' at https://www.liquorandgaming.nsw.gov.au/.
11. The Promoter practices the responsible service of gambling. Prizes offered are not intended to induce any person to gamble or to enter or remain within a gaming machine area. Patrons will be denied entry and service if they demonstrate signs of unsafe gambling, or if their participation in the Promotion would otherwise contravene any laws, codes or policies including those of the Venue or the Promoter relating to the responsible service of gambling.
12. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification, subject to any written directions of a regulatory authority.
13. No entry fee is charged by the Promoter to enter the Promotion.
14. Each prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
15. Entrants' personal information will be collected by the Promoter. Personal information may be stored on the Promoter's database. The Promoter will handle personal information in accordance with its privacy policy which is located at https://www.alhgroup.com.au/pr.... The Promoter collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants' personal information to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion.
16. The Promoter reserves the right to refuse to allow a winner to take part in any or all aspects of a prize, if the Promoter determines in their absolute discretion, that a winner is not in the physical or mental condition necessary to be able to safely participate in or accept the prize. It is a condition of accepting the prize that a winner may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving a prize.
17. If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry in the event of any inconsistency. To the extent permitted by law the Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
18. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
19. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize.
20. The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant's details (including an entrant's identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
21. The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final.
22. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation). For the sake of clarity, this clause shall not apply where the Promoter has contributed to or caused such loss, expense, damage, personal injury or death and shall not apply to any liability which cannot be excluded by law (in each case the Promoter’s liability is limited to the minimum allowable by law).
23. The winner(s) will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
24. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.
25. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.