Terms & Conditions
Telstra Unfold to Win ("Conditions of Entry")

This promotion is run by the Promoter listed below with legal support for terms and conditions provided by Plexus. For any enquiries regarding the promotion, please contact the Promoter in the details below.

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  1. Promotion:
  2. Promoter:
  3. Promotional Period:
  4. Eligible entrants:
  5. How to Enter:
  6. Entries permitted:
  7. Total Prize Pool:
  8. Prize Details:
  9. Further Prize Details:
  10. Winner notification:
  11. Unclaimed Prizes:
  12. Further Conditions:

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Telstra Unfold to Win


Telstra Corporation Limited ABN 33051775556, 242 Exhibition St, Melbourne, VIC 3000, Australia. Ph: 132200

Promotional Period:

Start date: 11/08/22 at 12:01 am AEST

End date: 09/09/22 at 11:59 pm AEST

Eligible entrants:

Entry is open to all full time, part time and casual Telstra employees within the Consumer and Small Business team in Australia and the Philippines, who, both during the Promotion Period and up until the time of the draw are employed in a participating contact centre or store which includes the following:

  • Telstra Retail & Regional (TRR) including;
    • Telstra Owned Retail Stores (TRS);
    • Telstra Licensed Retail Stores (TRS);
    • Major Partner (also known as VITA / FoneZone) Owned Stores (TRS);
    • Telstra Retail Partner and L.O.T.E stores (RPC);
  • TCC Internal contact centres;
  • TCC Offshore partners; and
  • TCC Domestic partners; i.e. TSA.

How to Enter:

Entrants who complete one of the following training exercises will be eligible to enter this Promotion:

  • Workday Training Quiz;
  • Reading your communications;
  • Reading the content on the Samsung Hub on Our Knowledge;
  • Reading the content on the in store BOH Poster and Battle Cards (TRR only); or
  • Watching the Live Unpacked Broadcast on YouTube (“Eligible Training Exercises”).

Individuals who complete an Eligible Training Exercise will be given a QRC to scan, allowing them to access the promotional website (located at www.unfoldtowin.com.au). Entrants must follow the prompts to the Promotion entry page, play the Samsung Galaxy Fold4 and Flip4 launch game and provide the requested details during the Promotional Period.

Entries permitted:

Entrants may enter multiple times provided each entry is submitted separately in accordance with the entry instructions above. The entrant is eligible to win a maximum of one (1) prize (excludes South Australian residents). There is also a further limit of one (1) prize per store (in the case of prizes 1 and 2) (excludes stores located in South Australia). By completing the entry method, the entrant will receive one (1) entry.

Total Prize Pool:

Up to AU$27,250.00

Prize Details:

Prize Description

Number of this prize

Value (per prize)

Winning Method

Prize 1: The prize is an AU$1,000 The Card Network voucher, which can be used to fund a Telstra Retail Store team event.

10 (available to entrants from Telstra owned Retail Stores in Australia only)


Instant Win

Prize 2: The prize is an AU$500 The Card Network voucher, which can be used to fund a Telstra Retail Store team event.

25 (available to entrants from Telstra owned Retail Stores in Australia only)


Instant Win

Prize 3: The prize is an AU$200 The Card Network voucher (for winners from Australia) or a PH₱2,000 Sodexo voucher (for winners from the Philippines).

15 (available to Retail Partner Channel (LOTE

and Regional) stores and Telstra Contact

Centres in Australia and Philippines)



Instant Win

Prize 4: The prize is an AU$50 The Card Network voucher (for winners from Australia) or a PH₱1,000 Sodexo voucher (for winners from the Philippines).

35 (available to Retail Partner Channel (LOTE

and Regional) stores and Telstra Contact

Centres in Australia and Philippines)



Instant Win

Further Prize Details:

Any ancillary costs associated with redeeming any voucher are not included. Any unused balance of the voucher will not be awarded as cash. Redemption of the voucher is subject to any terms and conditions of the issuer including those specified on the voucher.

The PH₱2,000 Sodexo vouchers are valued at approximately AU$51.47 and the PH₱1,000 Sodexo vouchers are valued at approximately AU$25.74 (as at 25/07/22).

Winner notification:

Winners of instant win prizes above AU$250 will be published at https://www.unfoldtowin.com.au on 16/09/22.

Unclaimed Prizes:

A second chance draw will be held for unclaimed instant win prizes over the value of AU$100. The draw will be held at Home of PMG, 136 Cathedral St, Woolloomooloo NSW 2011, Australia on 10/11/22 at 02:00 pm AEDT. The winners will be published at https://www.unfoldtowin.com.au on 17/11/22.

Further Conditions:

  1. The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.
  2. The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
  3. Valid and eligible entries will be accepted during the Promotional Period.
  4. If a prize is won by a person under the age of 18, the prize may be awarded to the winner's parent or guardian and where applicable to the prize a nominated parent/guardian must accompany any person under 18 years of age.
  5. Instant Win:
    1. Winners will be notified immediately if they have won on screen. The Promoter will contact the winner with details of how to redeem the prize within 30 days of winner notification. By the end of the Promotional Period, all prizes from the advertised prize pool will be distributed and all existing claims, unless due to fraud or ineligibility, for prizes and entitlements will be met notwithstanding that the advertised prize pool has been exceeded and printing errors and other quality control matters will not be used as a reason for refusing payment of prizes. Winners of an instant win prize are determined by chance.
  6. All reasonable attempts will be made to contact each winner.
  7. If any winner chooses not to take their prize (or is unable to), or does not take or claim a prize by the time specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
  8. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
  9. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification, subject to any written directions of a regulatory authority.
  10. No entry fee is charged by the Promoter to enter the Promotion. Where entry is allowed online, there is no additional cost to enter the Promotion other than any cost paid by the entrant to access the website or social media platform of entry via their Internet service provider.
  11. Each prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
  12. Entrants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. The Promoter may use this information for future marketing purposes regarding its products, including contacting the entrant electronically. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at https://www.telstra.com.au/pri.... The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion and to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion. Personal information collected from entrants will not be disclosed to any entity located outside of Australia.
  13. For the purposes of public statements and advertisements, the Promoter may only publish the winner's surname, initial and State/Territory or postcode of residence.
  14. It is a condition of accepting the prize that a winner (or their parent or legal guardian if under the age of 18) may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving a prize. If a winner is under the age of 18, a nominated parent or legal guardian of the winner will be required to sign the legal release on the winner's behalf.
  15. If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier and the provision of the prize is the sole responsibility of the third party and not the Promoter. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry, to the extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
  16. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
  17. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
  18. The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant's details (including an entrant's identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
  19. The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final.
  20. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  21. The entrant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
  22. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.
  23. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
  24. Authorised under: NSW Authority No. TP/00166 and SA Permit No. T22/1243.

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