Terms & Conditions
The Guts Club - American Express Promotion ("Conditions of Entry")

Promotion

the GUTS club - American Express® Promotion

Promoter

American Express Australia ABN 92 108 952 085, 12 Shelley Street, Sydney, NSW 2001, Australia.

For any inquiries regarding this Promotion, please contact the Promoter via email: [email protected]

Eligible entrants

Entry is only open to NSW residents who have purchased a ticket to the Olivia Rodrigo concert and attend the American Express® the GUTS club at Qudos Bank Arena, Sydney on 17 October 2024 or 18 October 2024. Entrants under the age of 18 must have parent or legal guardian approval to enter.

How to Enter

To enter the Promotion, the entrant must attend the American Express® the GUTS club at Qudos Bank Arena, Sydney between 5.30pm and 8.30pm on either 17 October 2024 (“Night 1”) or 18 October 2024 (“Night 2”) (each referred to as an "Event").

Major Prizes will be awarded to randomly selected attendees based on their exit order from the GUTS club Event. The winning ‘exit numbers’ will be pre-determined before the Event using computerised random selection and prizes will be distributed as individuals exit the Event.

Minor Prizes will be awarded to the first 250 people to exit the GUTS club Event each night.

Bonus games (optional): Entrants will also have the opportunity to play the claw machine or star machine during the Event (each referred to as a “Game”). All participants in each Game will receive a prize, while stocks last (‘Game Prize’). There is a limit of one (1) Game play permitted per person. Available Game Prizes to be awarded are listed below.

Game Prizes and available quantities (while stocks last):

• 600 x hair clips ($5.00);

• 1400 x lollies ($2.00);

• 1600 x stickers ($1.00); and

• 900 x phone grip ($1.00).

For the sake of clarity, each Game will receive half of the available quantities listed above.

If an entrant acts in a disorderly manner, attempts to skip their position in the queue, or is physically or verbally abusive or disruptive to the peaceful implementation of the Event and/or Game, they may be asked to leave by the Promoter’s representative and will forfeit their chance to participate in the Event and/or Game and to win a Prize.

Total Prize Pool (Major and Minor Prizes)

AUD $8,760.00

Total Game Prize Pool

AUD $8,300.00

Prize Details

Winner notification

The winners will be notified in person as they exit the Event. The selected winner must claim the prize immediately upon notification. If an entrant fails to do so they will forfeit their right to the prize, and the prize will be awarded to the next selected winner. This process will continue until an entrant in attendance at the Event successfully claims the prize.

Game Prize winners will receive their prizes instantly.

Further Conditions

1. The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.
2. Employees (and their immediate family members) of agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of winner/s for the Promotion, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
3. If a prize is won by a person under the age of 18, the prize may be awarded to the winner's parent or guardian and where applicable to the prize a nominated parent/guardian must accompany any person under 18 years of age.
4. If any winner chooses not to take their prize (or is unable to), or does not take or claim a prize when required, as specified by the Promoter, they forfeit the prize and the Promoter is not obliged to substitute the prize.
5. The value of the prizes is accurate and based upon the recommended retail value of the prizes (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prizes after that date.
6. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
7. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification.
8. No entry fee is charged by the Promoter to enter the Promotion.
9. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
10. The Promoter reserves the right to refuse to allow a winner to take part in any or all aspects of a prize, if the Promoter determines in their absolute discretion, that a winner is not in the physical or mental condition necessary to be able to safely participate in or accept the prize. It is a condition of accepting the prize that a winner (or their parent or legal guardian if under the age of 18) may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving a prize. If a winner is under the age of 18, a nominated parent or legal guardian of the winner will be required to sign the legal release on the winner's behalf.
11. If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry in the event of any inconsistency. To the extent permitted by law the Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
12. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
13. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
14. The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant's details (including an entrant's identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered.
15. The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final.
16. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation). For the sake of clarity, this clause shall not apply where the Promoter has contributed to or caused such loss, expense, damage, personal injury or death and shall not apply to any liability which cannot be excluded by law (in each case the Promoter’s liability is limited to the minimum allowable by law).
17. The winner(s) will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
18. Unless otherwise specified, a prize is a single event for the winner and cannot be separated into separate events or components.
19. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.
20. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
21. The Promoter is American Express Australia Limited (ABN 92 108 952 085) of 12 Shelley Street, Sydney, NSW 2000 (“the Promoter”). ®Registered trademark of American Express Company.