‘Virtual insourcing’ is the envagement of lawyers on a flexible basis, who become an ‘extension of the desk’ to perform lower risk/lower value tasks or help manage workflow spikes. They are dedicated to the function so they
are familiar with the business context, but bring the pickup/put-down benefits of a law firm.
Although this is perhaps the most popular service Plexus provides, we have seen functions use a similar approach through ‘alumni lawyers’ who may have left the team because of retirement or extended parental leave. The results from virtual insourcing suggest work is performed at under half the cost of a law !rm, and more than half the
opportunity cost of the in-house team.
Regardless of how you choose to address ‘the value gap’, the central question for legal departments in this era may
not be “how do we do more with less?” instead, “how do we do less with less?”