Noumi accelerates global contract execution with Plexus

In today’s fast-paced global market, managing contracts efficiently is critical for legal teams supporting multiple brands across diverse jurisdictions. Noumi, a prominent Australian FMCG company with eight brands, faced growing pressure to keep pace with rising contract volumes while ensuring compliance and mitigating risk. With a lean legal team of just five, Noumi recognised the need for a modern, centralised contract management solution to streamline workflows, improve oversight, and reduce bottlenecks. Implementing Plexus has enabled Noumi to manage their complex contracting environment with speed, clarity, and confidence.

Noumi’s small legal team struggled with multiple contract repositories, manual tracking, and slow approval processes causing delays and increased workload. Legal Counsel Pat Datt noted their previous contract system was “not very consumer friendly,” complicating lifecycle oversight and increasing risk. General Counsel Justin Coss described the team as often being “the bottleneck in executing simple tasks that would otherwise take time.”

By adopting Plexus’ user-friendly platform, Noumi consolidated contract activities across eight brands worldwide, accelerating execution times to an average of four hours, with NDAs signed in as little as 1.5 hours. Automated workflows aligned closely with internal policies and delegation of authority, reducing email back-and-forth and approval delays. Datt highlighted,

“Our juniors can upload their negotiated contracts into Plexus for me to approve. It saves us a lot of email communications and I’m less likely to miss an approval request in my inbox.” Coss added, “Plexus helps alleviate the workload of our legal team by stopping us from being the bottleneck in executing simple tasks.”

The platform also implemented contract renewal reminders to reduce risks associated with auto-renewals. Datt said,

“From a legal and financial perspective, that’s a risk we have to be aware of.”

In under three years, Noumi has executed over 1,300 contracts spanning 17 document types with Plexus, optimising compliance and operational efficiency. The counterparty portal smooths negotiation bottlenecks while dedicated customer support ensures the platform evolves with their business needs. Looking ahead, Noumi plans to automate common contracts to further reduce manual work while maintaining legal oversight. This end-to-end contract lifecycle automation positions Noumi’s legal team for scalable, confident global growth.

• Legal team size: 5 people managing contracts across 8 global brands

• Contract types executed: 17 different types of contracts and documents

• Volume of contracts processed: Over 1,300 contracts executed in under 3 years

• Average contract execution time: 4 hours

• Average NDA execution time: 1.5 hours

• Reduction in email back-and-forth: Significant decrease in approval-related emails

• Complete, traceable audit trails established for all contracts

• Contract renewal and auto-renewal alerts improving risk management