Terms & Conditions
Casio Cash Back Promotion ("Conditions of Entry")

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  1. Promotion:
  2. Promoter:
  3. Promotional Period:
  4. Eligible claimants:
  5. How to Claim:
  6. Claims permitted:
  7. Cash Back Details:
  8. Further Conditions:

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Casio Cash Back Promotion


Shriro Australia PTY LTD ABN 28 002 386 129, Level 7, 67 Albert Avenue, Chatswood, NSW 2067, Australia

Promotional Period:

Start date: 03/07/22 at 09:00 am AEST

End date: 13/08/22 at 11:59 pm AEST (for purchases) and 12/09/22 at 11:59 pm AEST (for online claims)

Eligible claimants:

Claims are only open to Australian residents. Claimants under the age of 18 must have parent or legal guardian approval to enter.

How to Claim:

To claim the cashback offer, the claimant must complete the following steps during the Promotional Period:

  • purchase any eligible Casio Digital Piano or Keyboard (eligible models listed below) from an authorised Casio independent music retailer within Australia ("Participating Retailer") via cash or credit card payment methods only with payment completed in full. Payment via gift card/s are not eligible for the cashback offer. Purchases from JB Hi-Fi, Costco, eBay, Catch.com.au, Kogan or Amazon are not eligible to receive a cashback. Purchases from dealers selling on Catch.com.au, Kogan or Amazon marketplaces will be accepted; and
  • visit winwithcasio.com.au, follow the prompts to the Promotion claim form page; play the ‘Casio Cash Back Promotion’ game; and fully complete and submit the online claim form with their personal details as requested, providing the Casio Digital Piano/Keyboard model purchased, date of purchase, purchase price of model (must be same price as listed on the receipt), upload a photo or scanned copy of their receipt or invoice for the eligible purchase and bank account details.

If an online claim is received after 12/09/22 at 11:59 pm AEST, it will be deemed invalid and ineligible for the Promotion.

In the event that the claimant is unable to provide a clear scanned copy/photo of the proof of purchase (receipt/invoice) with their claim form, the Promoter may in its absolute discretion, deem the claim invalid and forfeit the claimant's right to the cashback offer. The proof of purchase must clearly specify the store of purchase as a Participating Retailer, that the purchase requirement was met and that the purchase was made during the Promotional Period and prior to submitting a claim.

Proof of Purchase: The claimant must retain proof of purchase. The proof of purchase required is an original receipt for the qualifying transaction.

Eligible Models: SA46, SA76, SA77, CTK240, LKS250, LKS450, CTS100BK, CTS300BK, CTS1RD, CTS1WE, CTS1BK, CTS400BK, CTS500BK, CTS1000V, CTX700, CTX800, CTX3000, CTX5000, CTX9000IN, CDPS110BK, CDPS110WE, CDPS160BK, CDPS160RD, CDPS360BK, PXS1100BK, PXS1100WE, PXS1100RD, PXS3100BK, PX770BK, PX770WE, PX770BN, PX870BK, PX870WE, PX870BN, AP270BK, AP270WE, AP270BN, AP470BK, AP470WE, AP470BN, AP710BK.

The claimant must fill out the online claim form for every claim.

Claims permitted:

Only one (1) eligible claim per person will be accepted over the Promotional Period. Only one (1) claim can be submitted per eligible purchase.

Cash Back Details:

Upon completing the ‘Casio Cash Back Promotion’ game, the claimant will be notified on screen the cashback offer they will receive (either 5%, 10%, 15% or 20% cashback). Successful claimants will receive a cashback offer on their eligible Casio Digital Piano or Keyboard purchased during the Promotional Period.

The cashback is calculated based on the purchase price (including GST) of the instrument from the retailer as listed on the invoice/receipt submitted with the online claim form.

Please allow 60 business days from the date the claim is received for processing. Cashback will only be issued as a direct deposit into the claimant’s bank account. The cashback will be issued to the person as named on the claim form and paid to the claimant by direct deposit into the claimant’s nominated bank account.

It is the claimant’s responsibility to provide the relevant correct bank account details when prompted including their account name as it appears on their account. Claimant must provide correct bank account and contact details before the Promoter can release the funds. Any charges incurred due to incorrect bank details provided to the Promoter will not be paid by the Promoter. The Promoter does not take any responsibility for a claimant providing incorrect banking details and the cashback amount being paid into a wrong account; and will not re-issue the cashback to another account in such a case.

Further Conditions:

  1. The claimant agrees and acknowledges that they have read these Conditions of Claim (and Schedule) and that claiming the cashback offer in the Promotion is deemed to be acceptance of these Conditions of Claim (and Schedule). Any capitalised terms used in these Conditions of Claim have the meaning given in the Schedule, unless stated otherwise. Offer not valid in conjunction with any other offer.
  2. The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Claims are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the claimant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
  3. Valid and eligible claims will be accepted during the Promotional Period.
  4. Employees (and their immediate family members) of the Participating Retailers, agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to claim. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  5. Claimants must keep their proof of purchase specified in the How to Claim section for each claim as proof of purchase ("Proof of Purchase"). If a claimant fails to produce the Proof of Purchase for a specific claim or each claim, as and when requested by the Promoter, the Promoter has the right to invalidate the claimant's respective claim/claims for which Proof of Purchase cannot be provided and/or all claims submitted by that claimant and/or forfeit the claimant's right to the cashback offer. Purchase receipt(s) must clearly specify: (a) the store of purchase as an eligible store; (b) the required product/s or service/s to be purchased to claim; and (c) that the purchase was made during the Promotional Period and prior to claim submission. If the Promoter invalidates a claim and forfeits the claimant’s right to the cashback offer, the money already awarded for the cashback to be returned to the Promoter.
  6. The cashback is not exchangeable or transferable, unless otherwise specified in writing by the Promoter.
  7. If there is a dispute as to the identity of a claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the claimant.
  8. Claimants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. The Promoter may use this information for future marketing purposes regarding its products, including contacting the claimant electronically. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at www.shriro.com.au/privacy. The Promoter's privacy policy contains information about how the claimant may access, update and seek correction of the personal information the Promoter holds about them and how the claimant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about claimants to enable them to participate in this Promotion and may disclose the claimants' personal information to third parties including its contractors and agents, and service providers to assist in conducting this Promotion. If the claimant does not provide their personal information as requested, they may be ineligible to enter or claim the cashback offer in the Promotion. Personal information collected from claimants will not be disclosed to any entity located outside of Australia.
  9. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the cashback, any delay or failure relating to the cashback itself or failure by the third party to meet any of its obligations in these Conditions of Claim or otherwise.
  10. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Claim restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
  11. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected claims, or suspend or modify the cashback offer.
  12. The Promoter reserves the right, at any time, to validate and check the authenticity of claims and claimant's details (including a claimant's identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Conditions of Claim, tampered with the claim process or engaged in any unlawful or other improper misconduct or fraud calculated to jeopardise fair and proper conduct of the Promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved. Multiple claims using the same purchase receipt will be deemed invalid by the Promoter and are not eligible for the cashback offer.
  13. The Promoter reserves the right to disqualify claims in the event of non-compliance with these Conditions of Claim. In the event that there is a dispute concerning the conduct of the Promotion or claiming the cashback offer, the Promoter will resolve the dispute in direct consultation with the claimant. If the dispute cannot be resolved the Promoter’s decision will be final.
  14. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using the cashback (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  15. The claimant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
  16. The Promoter accepts no responsibility for any tax implications and the claimant must seek their own independent financial advice in regards to the tax implications relating to the cashback or acceptance of the cashback.
  17. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.

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