Terms & Conditions
Michel's Scratch & Win ("Conditions of Entry")

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  1. Promotion:
  2. Promoter:
  3. Promotional Period:
  4. Eligible entrants:
  5. How to Enter:
  6. Entries permitted:
  7. Total Prize Pool:
  8. Prize Details:
  9. Further Prize Details:
  10. Further Conditions:

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Terms & Conditions created using Promotion Wizard

Promotion:

Michel's Scratch & Win

Promoter:

RFGA Management Pty Ltd ABN 47 071 765 609, Level 4, 35 Robina Town Centre Drive, Robina, QLD 4226, Australia. Ph: 07 5591 3242

Promotional Period:

Start date: 28/03/22 at 06:00 am AEDT

End date: 24/04/22 at close of business

Eligible entrants:

Entry is only open to ACT, NSW, QLD, SA and VIC residents. Entrants under the age of 18 must have parent or legal guardian approval to enter.

How to Enter:

To enter the Promotion, the entrant must complete the following steps during the Promotional Period:

  • spend $15 or more in one transaction (“Qualifying Transaction”) from any Michel’s store displaying promotional material in the ACT, NSW, QLD, SA or VIC ("Participating Venues"). Entrants will receive a game card at the time of purchase, while stocks last; and
  • scratch the game card to reveal whether or not they have won a prize. Instant win prizes available to be won are listed below.

Entries permitted:

Entrants may enter multiple times provided each entry is submitted separately in accordance with the entry instructions above. By completing the entry method, the entrant will receive one (1) entry.

Total Prize Pool:

Up to AUD $35,425

Prize Details:

Prize Description

Number of this prize

Value (per prize)

Winning Method

Prize 1: The prize is a $50 Michel’s Voucher

25

AUD$50.00

Instant Win

Prize 2: The prize is a $20 Michel’s Voucher

50

AUD$20.00

Instant Win

Prize 3: The prize is a $10 Michel’s Voucher

125

AUD$10.00

Instant Win

Prize 4: The prize is a voucher for the ‘cake of the day’.

500

AUD$4.90

Instant Win

Prize 5: The prize is a voucher for a free small coffee.

500

AUD$4.00

Instant Win

Prize 6: The prize is a ‘buy one get one free’ voucher for a coffee of equal or lesser value.

650

Up to AUD$4.50

Instant Win

Prize 7: The prize is a free coffee upsize or syrup add on.

2000

AUD$1.00

Instant Win

Prize 8: The prize is a discount voucher for a small coffee and the ‘cake of the day’ (purchase for only $5).

650

Up to AUD$5.00

Instant Win

Prize 9: The prize is a voucher for a free small coffee with any purchase.

1000

AUD$4.00

Instant Win

Prize 10: The prize is a discount voucher for 15% off any whole cake.

1000

Up to AUD$9.00

Instant Win

Prize 11: The prize is a voucher for any pie, ‘cake of the day’ and small coffee for the discounted rate of $10.90.

1500

Up to AUD$4.20

Instant Win

Further Prize Details:

Any ancillary costs associated with redeeming the voucher are not included. Any unused balance of the voucher will not be awarded as cash. Redemption of the voucher is subject to any terms and conditions of the issuer including those specified on the voucher.

Winners of prizes 1 – 3 will be provided with a unique code upon winner notification. Winners will be required to email their unique code to [email protected] in order to claim their prize by 11:59pm AEST on 15/05/22 (vouchers will be sent out via mail and must be redeemed by 31/05/22).

Further Conditions:

  1. The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.
  2. The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
  3. Valid and eligible entries will be accepted during the Promotional Period.
  4. Employees (and their immediate family members) of the Participating Venues, agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of winner/s for the Promotion, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  5. If a prize is won by a person under the age of 18, the prize may be awarded to the winner's parent or guardian.
  6. Instant Win:
    1. Winners will be notified immediately if they have won by display of a winning message (and details of the prize they have won). The probability of winning a prize is 1 out of 5. To redeem the prize, winners of prizes 4-11 must present the winning notification to staff at a Participating Venue by close of business on 31/05/22. Winners of prizes 1 – 3 must email [email protected] by 11:59pm AEST on 15/05/22 in order to claim their prize (and prizes must then be redeemed by close of business on 31/05/22. By the end of the Promotional Period, all prizes from the advertised prize pool will be distributed and all existing claims, unless due to fraud or ineligibility, for prizes and entitlements will be met notwithstanding that the advertised prize pool has been exceeded and printing errors and other quality control matters will not be used as a reason for refusing payment of prizes. Winners of an instant win prize are determined by chance.
  7. If any winner chooses not to take their prize (or is unable to), or does not take or claim a prize by the time specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
  8. Where entry is allowed by purchase or subscription, the cost of the product or service is no greater than the cost would be without the opportunity to participate in the Promotion.
  9. The value of the prizes is accurate and based upon the recommended retail value of the prizes (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prizes after that date.
  10. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
  11. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification, subject to any written directions of a regulatory authority.
  12. No entry fee is charged by the Promoter to enter the Promotion.
  13. Each prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
  14. Entrants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. The Promoter may use this information for future marketing purposes regarding its products, including contacting the entrant electronically. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at https://www.rfg.com.au/privacy.... The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion and to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion. Personal information collected from entrants will not be disclosed to any entity located outside of Australia.
  15. If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier and the provision of the prize is the sole responsibility of the third party and not the Promoter. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry, to the extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
  16. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
  17. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
  18. The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant's details (including an entrant's identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
  19. The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final.
  20. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  21. The entrant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
  22. Unless otherwise specified, a prize is a single event for the winner (and where relevant their guests) and cannot be separated into separate events or components.
  23. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.
  24. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
  25. Authorised under: ACT Permit No. TP 22/00305, NSW Authority No. TP/00069 and SA Permit No. T22/251.

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