Terms & Conditions
Redken Shades EQ Summer Glow Up Competition ("Conditions of Entry")
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- Promotional Period:
- Eligible entrants:
- How to Enter:
- Entries permitted:
- Total Prize Pool:
- Prize Details:
- Further Prize Details
- Winner notification:
- Unclaimed Prizes:
- Further Conditions:
Terms & Conditions created using Promotion Wizard
Redken Shades EQ Summer Glow Up Competition
L'Oreal Australia Pty Ltd ABN 40 004 191 673, 564 St Kilda Road, Melbourne, VIC 3004, Australia. Ph: 03 8680 0000
Start date: 04/09/22 at 09:00 am AEST
End date: 15/10/22 at 11:59 pm AEDT
Entry is only open to Australian residents who are 18 years and over.
How to Enter:
To enter the Promotion, the entrant must complete the following steps during the Promotional Period:
- purchase and receive a Shades EQ or Shades EQ Bonder Inside service from any participating Redken salon within Australia (“Participating Venues”). Entrants will be provided with a unique code at the time of purchase by the salon, while stocks last; and
- visit https://cloud.e.redken.com.au/... and fully complete and submit the online entry form with their personal details (first name, last name, email address, postcode and mobile number), details of the salon they visited and enter the unique code provided by the salon.
Multiple entries permitted, subject to the following:
- limit one (1) entry permitted per eligible service purchased;
- each entry must be submitted separately and in accordance with the entry instructions above;
- only one (1) unique code per entry is permitted;
- the same unique code cannot be used more than once; and
- unrecognised codes will be deemed invalid.
The entrant is eligible to win a maximum of one (1) prize (excludes SA residents).
Total Prize Pool:
Up to AUD $7,400.00
Number of this prize
Value (per prize)
Prize 1: The prize is return economy flights (if required) and two (2) nights’ accommodation for two (2) people at a 5-star hotel in Byron Bay, NSW.
The winner will also receive a Luxury Beach Care Pack.
2 (one consumer prize and one salon prize)
Up to AUD$3,200.00 (depending on the winner’s date and point of departure)
Draw: computerised random selection - 18/10/22 at 12:00 pm AEDT
Prize 2: The prize is a $200 Endota Spa gift card and a Luxury Beach Care Pack.
Draw: computerised random selection - 18/10/22 at 12:00 pm AEDT
Prize 3: The prize is a Luxury Beach Care Pack.
Draw: computerised random selection - 18/10/22 at 12:00 pm AEDT
Further Prize Details
- One prize will be awarded to a winning customer and the other prize will be awarded to the manager or owner of the salon (as determined by the Promoter) where the customer made the corresponding qualifying purchase.
- The exact hotel will be determined by the Promoter in its absolute discretion.
- Travel must be taken by 21/11/23. Prize cannot be taken during Australian school holidays, public holidays or other peak periods (and cannot be taken between 21/12/22 and 31/01/23).
- Travel itinerary and exact dates of travel will be determined by the Promoter in its absolute discretion (in consultation with the winner and subject to booking availability).
- Prize is subject to the standard terms and conditions of individual prize and service providers.
- The winner and his/her companion must depart from and return to the same departure point and travel together.
- Subject to the terms and conditions of the participating prize provider(s), if for any reason the winner does not, once the prize has been booked, take the prize (or an element of the prize) at the time stipulated, then the prize (or that element of the prize) will be forfeited and will not be redeemable for cash.
- The winner and his/her companion are responsible for ensuring that they have any requisite vaccinations and travel documentation.
- Frequent flyer points will not be awarded and do not form part of the prize.
- Spending money, meals, taxes (excluding airline and airport taxes), insurance, vaccinations, transport to and from departure point, transfers, items of a personal nature, in-room charges and all other ancillary costs, unless otherwise specified in the prize description, are not included.
- The winner may be required to present their credit card at accommodation check in.
- The winner and his/her companion are responsible for meeting all travel and health requirements for any interstate travel. It is the responsibility of the winner and his/her companion to check with all government health authorities regarding travel requirements and eligibility. Any fines, penalties, expenditure or inability to travel as a consequence of not meeting such requirements are the sole responsibility of the winner and his/her travelling companion.
- The Promoter makes no representation as to the safety, conditions or other issues that may exist at any of the destinations or events forming part of the prize. It is the sole responsibility of winner to check government advisories and/or conditions regarding the safety and situation of any such destinations.
The Promoter will determine the contents of the Luxury Beach Care Pack in its absolute discretion.
The winners will be contacted by phone and/or email within seven (7) days of the draw. The winners will be published at https://cloud.e.redken.com.au/... on 25/10/22.
Prizes must be claimed by 19/12/22 at 12:00 pm AEDT. In the event of an unclaimed prize, the prize will be redrawn on 20/12/22 at 12:00 pm AEDT at Plexus, Level 4, 411 Collins Street, Melbourne VIC 3000. The winners of the redraw will be notified by phone and/or email within seven (7) days of the redraw. The winners will be notified publicly (and their details published) at https://cloud.e.redken.com.au/... on 29/12/22.
If there are no prize winner/s or winner/s for this Promotion cannot be found, this information will be published at https://cloud.e.redken.com.au/....
- The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.
- The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
- Valid and eligible entries will be accepted during the Promotional Period.
- Employees (and their immediate family members) of agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of winner/s for the Promotion, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
- The draw will take place at Plexus, Level 4, 411 Collins Street, Melbourne VIC 3000 at 12:00 pm AEDT on 18/10/22 using computerised random selection.
- The first valid entry drawn will be the winner of Prize 1, as specified in the Schedule above. One (1) prize will be awarded to the winning customer and a further prize will be awarded to the owner/manager of the salon where the customer made the corresponding qualifying purchase.
- The next valid entry drawn will be the winner of Prize 2 and the final three (3) valid entries drawn will be winners of Prize 3. For the sake of clarity, only the winning customer (and not the salon) will receive Prizes 2 or 3.
- The draw conductor may select additional reserve entries in the case an invalid entry or entrant is drawn.
- If a draw is scheduled on the weekend or a public holiday, the draw will be conducted at the same time and location on the following business day. The Promoter will ensure each draw is open for public scrutiny and anyone may witness the draw on request. The winner of a drawn prize is determined by chance.
- All reasonable attempts will be made to contact each winner.
- If any winner chooses not to take their prize (or is unable to), or does not take or claim a prize by the time specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
- Where entry is allowed by purchase or subscription, the cost of the product or service is no greater than the cost would be without the opportunity to participate in the Promotion.
- The value of the prizes is accurate and based upon the recommended retail value of the prizes (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prizes after that date.
- No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
- If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification, subject to any written directions of a regulatory authority.
- No entry fee is charged by the Promoter to enter the Promotion.
- Each prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
- For the purposes of public statements and advertisements, the Promoter may only publish the winner's surname, initial and State/Territory or postcode of residence.
- The Promoter reserves the right to refuse to allow a winner to take part in any or all aspects of a prize, if the Promoter determines in their absolute discretion, that a winner is not in the physical or mental condition necessary to be able to safely participate in or accept the prize. It is a condition of accepting the prize that a winner may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving a prize.
- If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier and the provision of the prize is the sole responsibility of the third party and not the Promoter. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry, to the extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
- Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
- If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
- The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant's details (including an entrant's identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
- The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final.
- The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
- The entrant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
- Unless otherwise specified, a prize is a single event for the winner (and where relevant their guests) and cannot be separated into separate events or components.
- The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.
- Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
- Authorised under: ACT Permit No. TP 22/00995, SA Permit No. T22/780.
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