Customer Success at Plexus Gateway
A continual feedback loop is vital for Success - for us, and for our customers.Read the article
Business self-service? E Signature? Matter management? Document automation? Workflows? Storage?
Having helped over a 100 in-house legal teams successfully realise the power of technology, we’ve found the following framework helpful: Start with the things that you have the most influence over (but may not have the highest ROI) and build organisational demand over time.
Start with some enablers for the legal team that will result in higher lawyer productivity and buy some capacity, such that the team can take on the next phase of legal tech journey.
In our experience the best enablers are:
From there, begin to tackle some basic document automation that legal has the most influence over (think NDA) and give the business a taste of the power of legal automation. Once they’re loving the autonomy (with legal oversight, much the way finance sets expense policy limits) they have with the NDA, they’ll be clamouring (and offering to pay) to have you automate their sacred agreements (sales, procurement, employment, leasing, clinical trials, franchising, project, etc).
Lastly, once the business is used to engaging legal via tech, you can roll out self-service and more fulsome matter management.
The key to executing the above is to pick a PLATFORM that has all the above so you’re not buying, implementing and integrating disparate systems. Also be wary of tools that have law firm heritage. In-house legal teams have different needs.
Download the ebook
A General Counsel's guide to modernising their legal function.
Request a Demo
Want to speak to someone instead?
Call us on +61 (3) 9908 3784
One of our consultants will be in touch shortly.