Trivago ruling opens a can of worms for booking websites

23 January 2020

Hotel booking site Trivago has been caught lying to consumers. The website, which compares hotel room prices from separate booking sites, has been pushing hotels which paid them more money to the top of the page. They got found out and slammed by the ACCC — oops. Crikey spoke to some experts who said Trivago’s practice isn’t unusual — and the ruling may open up a can of worms for similar booking sites. 

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Originally published in Crikey by Amber Schultz.

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