Matter Management Software

Manage matters from intake to insights

Matter Management that scales legal support across your business with AI, increases transparency and boosts lawyer productivity.

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Trusted globally by teams of all sizes.

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Everything you need to deliver faster and more scalable legal support.

Capture better briefs with less effort.

Streamline your legal intake with powerful AI-enhanced briefing tools that ask the right questions so that you get all the facts up front. Create and update matters straight from Outlook/Gmail, and attach supporting materials as they're provided.

Matter 1 briefing

Legal work triaged instantly.

Automatically allocate and assign matters to the right lawyer or team based on the facts collected at intake. Update allocation rules in seconds via a simple no-code workflow builder.
Matter 2 triage

Respond to legal requests faster

Accelerate matter response time with AI-powered tools that take the legal support request, ask for additional context, and auto-populate a draft version of the advice for you to review, without having to lift a finger.

Draft Advice AI Tile

Reach resolutions quickly.

Collaborate on matters in real time by adding comments, advice and supporting materials. Trigger seamless contract workflows once you're ready to negotiate, approve and execute.
Matter 3 resolutions

Improve visibility into matters.

Check the status of all your matters in real-time. Filter documents, advice and attachments to quickly surface whatever information you need.
Matter 4 filtering

Become a data-driven legal team.

Measure and optimise your impact with powerful insights into workflows, risks and capacity. Remove bottlenecks, allocate resources and use powerful reporting to demonstrate the value of legal.
Matter 5 data driven

Integrate with the apps you rely on.

Use Plexus' out-of-the box integrations or API to power cross-platform productivity.


Learn more about Plexus integrations.

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Watch an on-demand demo or get in touch for a free trial today.

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Why do the world's top brands use Plexus?

Immediate start

We'll have your environment configured and your team realising value in hours, not months.

Unlimited end users

Plexus helps you scale legal support across the enterprise, so we don't charge you for additional end users or counterparties.

Fully-supported onboarding

We'll do the heavy lifting to get you live and drive widespread, risk-free adoption.

Highly secure

Our platform access controls give you full control over who sees what, and our ISO 27001 security certification is industry standard.

Dedicated support team

For peace of mind you'll get 24/7 enterprise support and a dedicated customer success manager from day one.

Modular platform

Adopt Plexus modules one at a time, or all together.

Discover Plexus

The world’s most advanced digital contracting and workflow platform. Get started with any module today.

Frequently Asked Questions

Matter management software is software used to intake, triage, allocate, manage and report on legal work, typically while also capturing knowledge and providing insights into team productivity. Learn more about matter management.

Matter Management software is used by in-house Legal teams in much the same way that customer support and IT teams rely on ticketing and work management systems built specifically for their functions. Learn more about who uses matter management software.

Matter management software has become essential for how high-performing in-house counsel manage tasks and activities. The use of technology promotes productivity by enabling its users to brief, triage, track, collaborate, search, store and report on all matters via a single integrated platform, thus freeing up their capacity for higher-impact activities. Learn more about the importance of matter management software.

Important considerations when assessing matter management software include the platform's ability to automatically triage briefs, agreements and support requests to the appropriate lawyer or team, the ability to incorporate prescribed delegation of authority frameworks, and the retention of a complete audit trail that includes all document history, comments and changes. Learn more about what to look for in matter management software with our Legal Technology RFP template.

In-house Legal teams that have adopted matter management software frequently report a 30-40% improvement in Lawyer productivity. Learn more about how to save time with matter management software.

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Watch an on-demand demo or get in touch for a free trial today.

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