Matter Management Software

Manage matters from intake to insights

Plexus Matter Management scales legal support across your business with AI enhancement to increase productivity and boost lawyer efficiency.

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Trusted globally by teams of all sizes

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Everything you need to deliver faster and more scalable legal support

Capture better briefs with less effort

Streamline your legal request intake with powerful AI-enhanced briefing tools that ask the right questions so that you access all the facts up front. Easily create and update matter after matter straight from inbox to assigned counsel, and attach supporting documents and materials as they're provided from the team.

Matter 1 briefing

Legal work triaged instantly

Automatically allocate and assign legal matters to the right lawyer or legal counsel based on the matter information collected at intake. Update allocation rules in seconds via a simple no-code workflow builder.

Matter 2 triage

Respond to legal requests faster

Accelerate legal matter management response time with AI-powered tools that take the Legal department support request and ask for additional context. It'll even auto-populate a draft version of the advice for you to review without having to lift a finger. Manage matters and tasks with ease.

Draft Advice AI Tile

Reach resolutions quickly

Collaborate in real time by adding matter information, comments, advice, tasks and supporting materials. Trigger seamless contract workflows once you're ready to negotiate, approve and execute. Rapidly resolve and mange matters using AI-powered briefing and advice tools, and utilise reporting insights to further optimise your impact across the business.

Matter 3 resolutions

Improve visibility into matters

Check the status of all your matters and legal tasks in real-time. One of the benefits of centralised storage is you can quickly access documents, advice, attachments and whatever matter information you need.

Matter 4 filtering

Become a data-driven legal team

Measure and optimise your impact with powerful insights into system workflows, risks and capacity. Remove bottlenecks, reduce stress, allocate internal resources and access powerful reporting to demonstrate the value of Legal.

Matter 5 data driven

Integrate with the apps you rely on

Use Plexus to power cross-platform productivity.

Integrations

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Why do the world's top brands use Plexus?

Immediate start

We'll have your environment configured and your team realising value in hours, not months.

Unlimited end users

Plexus helps you scale legal support across the enterprise, so we don't charge you for additional end users or counterparties.

Fully-supported onboarding

We'll do the heavy lifting to get you live and drive widespread, risk-free adoption.

Highly secure

Our platform access controls give you full control over who sees what, and our ISO 27001 security certification is industry standard.

Dedicated support team

For peace of mind you'll get 24/7 enterprise support and a dedicated customer success manager from day one.

Modular platform

Adopt Plexus modules one at a time, or all together.

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The world’s most advanced digital contracting and workflow platform. Get started with any module today.

Frequently Asked Questions

Legal matter management software is used to intake, triage, allocate, manage and report on legal work, typically while also capturing knowledge and providing insights into department performance. Learn more about matter management.

Matter Management software is used by in-house Legal teams in much the same way that customer support and IT teams rely on ticketing and work management systems built specifically for their functions. Learn more about who uses matter management software.

Matter management has become essential for how high-performing in-house counsel manage legal operations tasks and activities. The use of technology promotes efficient oversight by enabling its users to brief, triage, track, collaborate, search, store documents and report on all matters via a single integrated platform, thus freeing up their capacity for higher-impact activities. Learn more about the importance of matter management software.

Important considerations when assessing legal matter management software include the platform's ability to automatically triage briefs, agreements and support requests to the appropriate lawyer or team, the ability to incorporate prescribed delegation of authority frameworks, and the retention of a complete audit trail that includes all document history, comments and changes in a single source. Learn more about what to look for in matter management software with our Legal Technology RFP template.

Department efficiency and financial savings are among the many benefits of adopting Matter Management. In-house Legal teams that have adopted matter management processes frequently report a 30-40% improvement in Lawyer productivity and reduced time spent on legal operations. Learn more about how to save time with matter management software.

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