Introducing Plexus Counsel, legal scale unlocked

In-house legal teams are under more pressure than ever. The volume and complexity of contracts continues to rise, business expectations move faster than teams can realistically support, and critical knowledge about risk management lives in the minds of a few senior lawyers.

Across our work with hundreds of legal teams, a consistent pattern has emerged: the problem is not a lack of tools, it is the lack of immediate, trusted, context-aware answers. Organisations need a way to scale legal expertise without waiting for headcount that rarely gets approved.

Plexus customers have already shown what is possible when legal work becomes more automated and accessible. Many report productivity improvements above 60 per cent but even these gains revealed a bigger opportunity: to move beyond managing legal work and instead deliver legal expertise at the moment it is needed, inside the document, the workflow, and the decisions made every day.

Today, we are excited to introduce the next chapter of that evolution: Plexus Counsel, your Digital Lawyer.

Meet Plexus Counsel

Plexus Counsel is an AI-powered legal co-pilot embedded directly into Plexus' workflows. It reads your documents end-to-end, interprets them through the lens of your organisation’s policies, playbooks, and precedents, and provides clear, accessible explanations written in the way your business thinks about risk and commercial outcomes.

Instead of searching across multiple systems or waiting for clarifications, Plexus Counsel brings legal understanding directly into the flow of work. In a single conversational interface, people can explore what a document says, determine whether its terms are acceptable, and turn that understanding into immediate next steps, without leaving the page.

Plexus Counsel is not a generic chatbot attached to a document. It is a Digital Lawyer that operates where legal work actually happens, supporting every team across the organisation while keeping legal firmly in control.

The intelligence behind Plexus Counsel

Plexus Counsel draws on your organisation’s policies, playbooks, and precedents so responses are not only technically accurate but also aligned with your appetite for risk and your decision-making norms. As teams use it across more documents and scenarios, it becomes increasingly attuned to your preferred drafting styles, negotiation patterns, and commercial expectations.

In essence, the more your organisation uses Plexus Counsel, the more it behaves and responds like one of your legal team.

Make sense of your contracts instantly

The fastest way to unblock work is to answer the specific question that is slowing it down. Plexus Counsel’s chat-to-document experience is built around that idea.

A user opens a contract in the Plexus platform, launches Counsel, and asks a question in natural language. They might want to know what happens if they terminate early, what has changed since the last version, or how to summarise the agreement for Finance. Within seconds, Plexus Counsel reads the entire document and provides an explanation grounded in the text in front of them. It highlights relevant clauses, clarifies implications in everyday language, and surfaces related details such as liability caps, indemnity wording, or key dates.

Because it is fully document-aware, Plexus Counsel does not rely on assumptions. It reads the full agreement, including schedules and annexures, and keeps responses tied directly to the source material. It recognises related concepts, such as renewal terms, notice periods, and termination triggers, and presents them together in a coherent, contextual way.

Permissions apply automatically. Users only see documents and insights they are authorised to view, so sensitive information remains protected.

For legal teams, this means fewer first-pass reviews and fewer routine explanations. For the business, it means faster turnaround times and clearer decisions.

Move from insight to action with confidence

Understanding a contract is only the start. Legal teams and business stakeholders also need clarity on whether terms align with organisational standards, and how to progress the work.

Plexus Counsel supports this entire decision-making process. Lawyers can ask it to identify clauses that appear one-sided and receive alternative wording based on past negotiations and approved templates. They can request structured overviews of risk areas, such as liability, indemnity, or termination, and receive analysis that reflects their internal frameworks.

For example:

• A lawyer can ask for clauses that give a counterparty an unfair advantage and receive targeted recommendations on how to rebalance them.

• A sales leader can ask why Legal is concerned about a particular limitation of liability clause and receive a clear explanation plus guidance on how to discuss it with the counterparty.

• A General Counsel can request a 200-word board summary and receive an executive-ready overview framed in the style leadership expects.

Once the assessment is complete, Plexus Counsel helps teams take action. It generates stakeholder-specific summaries for Finance, Marketing, Procurement, or Sales, drafts internal updates or negotiation notes, and highlights differences between contract versions so decision-makers can quickly see what has changed and why it matters.

Because this all happens inside the Plexus platform, users move seamlessly from reviewing a contract to communicating the next step. You don't need to switch tools or rewrite explanations. This reduces friction and shortens cycle times across the organisation.

Watch the Plexus Counsel introduction:

Real-world use cases across your organisation

Legal counsel

Complete first-pass reviews more efficiently, prepare risk assessments, and generate early drafts of advice. Less time on repetition, more time on complex matters and strategic work.

General Counsels and legal leaders

Scale the reach of the function without additional headcount. Because guidance follows internal standards, leaders can trust that self-service advice is consistent and reliable.

Sales teams

Get plain-language explanations of clauses holding up deals. Understand when Legal needs to be involved and progress standard agreements with greater confidence.

Procurement

Quickly assess risk areas such as service levels, liability, termination rights, and data protection. Compare vendor terms against previous agreements and secure stronger commercial outcomes.

Marketing and compliance

Check obligations and restrictions in sponsorship, advertising, and partnership agreements. Surface regulatory requirements or internal standards before escalations are needed.

Built for the enterprise

Plexus Counsel is designed with the highest security, privacy, and compliance standards in mind, consistent with the commitments outlined on the Plexus Security page.

• Plexus is ISO 27001 certified and SOC 2 compliant.

• Customer data is encrypted in transit and at rest using industry best-practice encryption.

• Data used with Plexus Counsel is never used to train public or shared models.

• AI interactions are processed through secure, controlled APIs.

• All access is governed by your existing Plexus permissions, ensuring users only see documents and insights they are authorised to view.

• Legal teams can define guardrails, set permitted use cases, and maintain complete auditability of interactions.

• Plexus operates on an Australian-based server infrastructure with strict data residency controls for customers requiring it.

See the full Plexus AI offering in action: 

Looking ahead

Plexus Counsel already delivers powerful capabilities in document understanding, legal guidance, and conversational analysis. Over time, it will continue to evolve alongside the wider Plexus platform. As organisations use Plexus Counsel across more categories of work, its alignment with their drafting preferences, negotiation patterns, and risk settings will continue to grow.

Our vision is an in-house legal function that operates at the speed of the business, where every team member has access to a Digital Lawyer that reflects the judgment and standards of the legal team, and where lawyers are free to focus on the work that truly requires their expertise.