VIC trade promotion rules explained (2026)
Running a compliant VIC trade promotion requires attention to several distinct legal areas. Below we break down each key obligation in practical terms for in-house legal and marketing teams.
Entry requirements and costs
Every Victorian trade promotion must include a genuine free entry pathway. Entry costs, such as phone calls, SMS entries, or postage, must not exceed the gazetted amount, currently $1 per entry including GST. It must not be a condition of entry that a participant has played a gaming machine or taken part in a loyalty scheme that required them to play a gaming machine. These are hard prohibitions under the Gambling Regulation Act 2003 and apply regardless of prize value or promotion type.
Written consent requirement
If the promotion is being run by a third party on behalf of a business, for example, by a marketing agency, promotions house, or in-house legal team supporting a separate business unit, written consent must be obtained from the business whose trade or business is being promoted. The promotion must also primarily benefit that business. This is a frequently overlooked obligation for enterprise teams running promotions across multiple brands or client portfolios.
Advertising and promotional materials
All materials used to promote the lottery, including digital advertising, social media posts, packaging, and any scratch and win cards, must include:
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The lottery's closing date
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Where and when the lottery will be drawn (if applicable)
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The name and date of publication where winners' names will be published
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Any entry requirements
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In a newspaper circulating generally in Victoria
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On the internet, for a minimum period of 28 days
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In the publication where the lottery was solely advertised (for example, a trade journal or promotional magazine)
Winner publication obligations
Winners of prizes valued over $1,000 must have their names published by one of the following methods:
This is a specific and enforceable obligation. Enterprise legal teams running multiple promotions with high-value prizes need a systematic approach to winner publication that is built into the post-draw workflow, not treated as an afterthought.
Draw conduct
The method of the draw must give each ticket a random and equal chance of being drawn. The draw procedure must be documented. Entrants do not need to be present at the draw to be eligible for a prize, except where the entry and the draw occur on the same day and in the same place, in which case presence may be required as a condition of entry if stated in the terms.
Prize delivery
The prize must be paid or transferred to the winner within 28 days of the draw. Prize winners must be advised of their win in writing. Winners must not be required to incur a cost to accept a prize (other than a trivial cost). A prize winner may only be substituted through a second draw if the conditions of entry allow it, and only if reasonable efforts to identify or contact the original winner have been unsuccessful.
Record keeping
Certain records must be kept for a 3-year period after the lottery is finalised. Records must provide accurate financial accounting of the lottery, accounting for all entries, and reporting of the distribution of prizes.
Privacy and data use
Entrants' personal information may only be used for purposes stated in the conditions of entry. The promoter must not use entrant information for any other purpose. If the promotion is being run by a third party on behalf of a business, written agreement must be obtained from that business confirming they will not use entrant information for any purpose outside the stated conditions of entry.